Return Policy

Here at Lagoon Bleu Swim, we understand that sizing can be hard! We also appreciate that you don’t always know what suits your body until you’ve tried it on. We proudly offer exchanges and also allow free domestic returns within 14-days after shipment arrival. Returned items must be unworn, unwashed, and undamaged within 14-days of purchase for an exchange or a store credit. All returns will be in exchange for a store credit and can be used to repurchase a new size or style. Items marked as final sale (discount of 40% or more) are not eligible for exchange or return.

While we love assisting our clients, we also like to prepare our customers for success with their orders. Please refer to our sizing chart and recommendation guide in order to get the best results. Also, make sure you sort out your tan lines before you decide whether a cut suits you or not – it makes a world of a difference!

Return Process

To Initiate your domestic return, login to our return portal here using your email address. When your return is authorized, you will receive instructions and a prepaid shipping label (domestic returns) to your email. Please allow up to two weeks to receive your store credit/exchange item.

To initiate a return, please email lagoonbleuswim@gmail.com.

How do I exchange an item?

To exchange a style for a different size, please log into our returns portal here using your email. We offer complimentary shipping on direct exchanges on domestic orders. Direct exchange requests will be fulfilled dependent on stock availability at the time your return has been shipped back to us. If the item is out of stock you will be automatically notified. We don’t offer exchanges on international orders.

INTERNATIONAL RETURNS

How do I return my international order?

To initiate a return, please email lagoonbleuswim@gmail.com.

If you have any questions, please email lagoonbleuswim@gmail.com and one of our customer support agents will assist you. Items marked as final sale are not eligible for return or exchange. Shipping charges are non-refundable.

How much do international returns cost?

There is a return fee of approximately 15 USD charged in the currency the order was purchased in. This fee will be deducted from your total refund when the return is processed. Any duties and taxes paid are nonrefundable, except for orders shipping to Canada.

Can I exchange my international order?

Unfortunately, we don’t offer exchanges for orders outside the U.S. at this time.